Client Overview
Experts in good cause campaigns & behaviour change, Magpie is a creative communications agency who use the power of insight & co-creation to challenge current thinking, to unearth new ideas and to develop imaginative
creative strategies that inspire, excite & engage. They’re on a mission to create healthier, happier communities, one campaign at a time.
Hundreds of previously unserviced people are able to access important health information in their own language thanks to our collaboration with MLC. Their end-to-end service means they can deliver for multimedia, from transcription and voiceovers for animated videos to documentation and web content, which makes it a simple, streamlined process for us.
Requirements & Challenges
Magpie create multimedia campaigns that truly make a positive impact on the communities they serve. From web content, printed & digital marketing collateral, to animated videos and audio booklets, each campaign has unique requirements. To bring their campaigns to life in different languages to engage diverse communities, they require a range of language services and a trusted language partner to provide ongoing support and services with quick response times and fast turnarounds.
Our Approach & Solution
As with all our projects and partnerships, we focus on a human approach – both when it comes to our style and level of service, our project delivery, and in the translations themselves. Our team work with native-speaking linguists
who are up-do-date with the life of the language and have either lived experience or an in depth knowledge of the subject at hand. With a dedicated project manager to oversee every element and engage multiple translators across a wide range of services (from translation to transcription, voiceover, subtitling, and proofreading), we ensure projects are delivered on time and on budget every time.
Sample Projects
Magpie co-created the Covid Explained campaign, which helped people across the Yorkshire and Humber region to live and work during the Covid-19 pandemic. Working with diverse communities across 15 local authorities to provide people living in the area with facts, guidelines, and real people’s stories, broken down into
easy-to-read advice available in 12 different languages.
Deliverables
- Translation and high-level-proof-reading (HLPR) of
website content, social media content, posters,
and leaflets. - Voiceover and post-production (VOPP) for audio
booklets. - From English into 11 different languages: Arabic,
Bengali, Czech, Farsi, Polish, Punjabi, Romanian, Slovak,
Kurdish Sorani, Tigrinya, and Urdu.
In another example, Magpie were working on behalf of the NHS in a campaign to promote the best way to obtain the medical information. In the Bradford and Craven district, there are a number of communities (English, Bengali, Urdu,
Polish and Romanian) and a lack of understanding about the best way to contact your GP or to obtain medical information. We provided translated information booklets with voiceovers in each language along with animated videos for each language to help promote the best methods to obtain medical advice. We also included a British Sign Language version of the booklet.
Deliverables
- A5 booklet translated into Bengali, Urdu, Polish and
Romanian. - A5 booklet recorded as Voiceover for each language
with British Sign Language. - Animated videos with Voiceover and subtitles in each
language.
Addressing Diversity in Clinical Trials
Medical and Clinical Research Creating a treatment plan for an individual varies according to different factors. These factors include a person's age, gender, height, ethnic background, existing health conditions, risk factors, and more. Human health is complex. It is not just about physical well-being but also the mental and social experiences that humans go through on a daily basis. For example, one's geographic location or gender identity...
The Best Digital Health Innovations in the UK
What Are Digital Health Solutions? According to the 2021 World Index of Health Innovation, the UK is ranked 10 worldwide in health innovation. While the UK has had its struggles for some time, it is home to one of the largest collections of scientists. In particular, the UK excelled in the Dimension of Science and Technology. It's no surprise since the UK is not only abundant with world-class scientists, but it is also home to top universities....
Digital Therapeutics: Challenges and Opportunities
What is Digital Therapeutics? The first mention of digital therapeutics is in a paper published in 2015 by Sepah et al. According to the paper, the term is defined as the “evidence-based behavioural treatment” delivered online to improve accessibility and boost the quality of health care given to patients. The Digital Therapeutics Alliance state there are various types of products or services in the field of digital therapeutics. These products...
Language Barriers in Healthcare
Sources of Language Barriers in Healthcare Globalisation creates opportunities and challenges in the world of healthcare. More people are moving to different parts of the world for work, education, and other reasons. Various ethnicities move to other parts of the world to seek out better opportunities and to build new communities. Therefore, it is not uncommon to encounter people from varied ethnic and cultural backgrounds in your area, which...
Selling to the German Market & Translations
“Globalization” is probably the most used term of our century. This complex process of international integration involves the exchange of world views, traditions, cultures, ideas, languages and, above all, products. This is why globalization affects and is affected by international business. With this in mind, it’s even more important to consider each of these aspects when translating your website. Willy Brandt, the former German chancellor,...
Telehealth Services and the rise of Digital Healthcare
Telehealth Services and the rise of Digital Healthcare During the pandemic, physical restrictions prevented many patients from accessing basic healthcare services. The limitations and social distancing protocols placed major risks on the healthcare needs of patients who required constant medical attention. Due to the limitations, the concept of telehealth services gained popularity. Though it was not necessarily a product of the pandemic, many...