Case Study
Couch Health
A global patient engagement agency committed to making clinical trial experiences human
Creation of Translation Memory
High Level Proof Reading
Localisation
Medical Translation
Multi-lingual Typesetting
Transcription
Voice Overs & Video Editing
Client Overview
With over 15 years’ experience in clinical research, COUCH innovate clinical trial experiences by continually challenging the norm. By combining health engagement and creative intelligence, COUCH Health elevates the voice of the community to make health more human and equitable
COUCH lead the way by using their human-centric approach to consistently deliver results, whether it’s in patient insights, recruitment, retention or site management. https://couchhealth.agency/
“The team is really responsive and helps keep us all very organised with the number of files with tight timelines, the team is so friendly, professional and easy to work with. Especially Anna”
Deliverables:
- Medical Translation & Localisation
- High-level Proofreading
- Voice Overs & Video Editing
- Transcription
- Multi-lingual Typesetting
Project Requirements
The collaboration between COUCH Health and My Language Connection began in September 2021, and we’ve become a vital partner in the development of some of their clients’ projects. Our first project was for the Voice Over in 16 languages for the recruitment into a clinical trial exploring hemato-oncology and investigate a new treatment. Shortly after this project, we supported with translating and localising clinical trial documentation for a her2 metastatic breast cancer trial. In 2022, we have supported with translation of outreach emails as well as transcription and translation of participant videos for a research study into Sickle cell.
Approach
We have collaborated and worked closely with COUCH to form part of their extended team. By having MS Teams calls to ensure we understand exactly the brief of the project and their clients’ expectations, to working to tight deadlines and helping find the perfect voice over artist for their client’s projects. The requirements of the project were to ensure the documentation and voice overs came across as friendly and welcoming whilst taking into consideration cultural nuances and localising the content to the country to help COUCH achieve a high rate of patient participation and retention in the trials.
Solution
As the translation of patient trial documentation can be a sensitive task, since location ethics and culture can impact patient interpretation of what is being asked of them, it can be a challenge to get this right. but with the help of our specialist translators who are industry specialists and/or have lived experience, we were able to fulfill COUCH’s needs, enabling them to distribute culturally and ethically accurate translations that their patients fully understood. This helped toward the successful recruitment, running of their and analysis of their trials and allowed the required data to be gathered which was needed to move onto the next phase of their project. This collaboration has been another big step for us continuing our growth as a recognised quality translation provider within the Life Sciences sector.
At MLC we are experts in providing companies within the healthcare & medical industry with expert translations services. Some of our expertise include biotech translations, pharmaceutical translation, medical device translations as well as providing a wide range of medical translation services.
Improving patient engagement through translation and localisation
Improving patient engagement through translation and localisation Patient engagement is a hot topic in the healthcare industry. Understanding this concept is a giant leap toward improving the quality of patient care and the way services are delivered in the industry. Healthcare businesses utilise more resources, time, and staff to attract new customers than to retain the existing ones. Better patient engagement is, therefore, the focus for many...
Healthcare Conferences for 2022 & 2023
Healthcare Conferences for 2022 and 2023 Whether you're interested in Healthcare Innovations, Medical Technology, Pharma, BioTech, Digital Therapeutics, or anything in between, there are hundreds of health conferences, exhibitions, and showcases you can attend across the globe - both online and in-person. To help you find the best and most relevant events, we've created a non-exhaustive list and put it into a useful table. Search by keyword, or...
Translation Industry Trends and Statistics
The Importance of Language in a Global Economy As the world becomes increasingly connected, the need for expert translation services is continually on the rise. With companies striving to compete across borders and thrive internationally, consumer demands constantly evolving, and health issues making an impact on a global level, the translation industry shows no sign of slowing and the translation industry trends and statistics highlight just...
English Spanish Medical Translation Words
Spanish is one of the most widely spoken languages in the world. However, there are many variations to the Hispanic language so it is important to accurately consider those differences during translation. According to Forbes, there are over 559 million Spanish speakers worldwide. It means that Spanish follows Mandarin when it comes to the highest number of native speakers globally. This is important data because you want to make sure that you...
How to Become a Certified Medical Interpreter?
Becoming a certified medical interpreter is an important prerequisite if you want to start a career in this industry. Discover the eligibility requirements and what you need to do in order to become certified. Medical interpretation is a highly sought-after career choice for many people, especially those who want a career path that makes an impact in other people’s lives. It is also highly in demand so there are plenty of employment...
What Are Manufacturing Process Descriptions?
Manufacturing process description is a type of document that is used to define and detail the processes involved in the manufacture of a product or device, as part of the measures to ensure quality and safety of the intended user. Manufacturing process descriptions is a type of document that organisations use to set up a new manufacturing operation or make improvements to an existing one. This piece of document is also essential to ensure cost-...